TERMS AND CONDITIONS

1. About Matteo Prints

This website is owned and operated by Matteo Prints ("we", "us", or "our"). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

2. Acceptance of Terms

By visiting this website, browsing its content, or purchasing any goods from us, you acknowledge that you are engaging with our services (the "Services") and agree to be legally bound by these Terms and Conditions, together with any additional policies, notices, or guidelines referenced on this website.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content. Nothing in these Terms limits or excludes any rights or remedies available to you under the Australian Consumer Law (ACL) or other applicable legislation that cannot be lawfully excluded.

If you do not agree with these Terms, you must not access or use this website.

3. Changes to These Terms

We may update or amend these Terms and Conditions from time to time by publishing the revised version on this website. Any new features, products, tools, or services added to the website will also be subject to the updated Terms.

It is your responsibility to review these Terms periodically. Continued use of the website following the publication of any changes constitutes acceptance of the revised Terms, subject to your non-excludable rights under Australian law.

4. Platform and Hosting

Our website and online store are hosted by Squarespace, which provides the ecommerce platform that enables us to offer and sell our products.

5. Eligibility and Acceptable Use

By agreeing to these Terms, you confirm that you are of legal age in your place of residence, or that you have the authority to permit any minor dependants under your supervision to use this website.

You must not use the website or Services for any unlawful, unauthorised, or prohibited purpose, nor engage in any conduct that breaches applicable laws or regulations, including intellectual property and copyright laws.

You must not introduce or transmit any viruses, malware, worms, or other harmful or destructive code through the website or Services.

We reserve the right to suspend or terminate your access to the Services immediately if you breach these Terms.

6. Products, Availability, and Visual Representation

All products sold by Matteo Prints are offered exclusively through this website and are subject to our Shipping and Returns Policy.

We take reasonable care to ensure that product descriptions and images are accurate. However, colours and finishes may vary due to printing processes and screen display differences. Product availability is limited, and we reserve the right to update quantities, restrict sales, or decline orders from certain locations or jurisdictions based on availability or logistical constraints.

7. No Guarantee of Outcomes

We do not warrant or guarantee that the quality, suitability, or performance of any product, service, or information obtained through the website will meet your expectations, nor that all errors or defects will be corrected.

Nothing in this section limits or excludes any consumer guarantees or statutory rights under the Australian Consumer Law.

8. Orders, Billing, and Account Information

We reserve the right to refuse, limit, cancel, or modify any order at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate, complete, and up-to-date billing, payment, and account information for all purchases and to promptly update such information as required to complete transactions or allow us to contact you.

9. Third-Party Fulfilment

We may engage third-party service providers to manufacture, package, or deliver our products. By placing an order, you consent to these third parties accessing your personal information (including name, address, phone number, email address, and order details) solely for fulfilment purposes.

10. Personal Information

Any personal information collected through this website is handled in accordance with our Privacy Policy.

11. Errors and Corrections

While we endeavour to maintain accurate information on the website, errors or omissions may occasionally occur, including pricing or product details. We reserve the right to correct such errors and to cancel or amend orders affected by these inaccuracies.

12. Artwork Use and Restrictions

All artwork purchased from matteoprints.com is sold for personal, non-commercial use only.

You must not reproduce, resell, distribute, licence, sublicence, or commercially exploit any artwork without our prior written consent. Ownership of physical artwork does not transfer any intellectual property or copyright rights, which remain with Matteo Prints or the applicable rights holder.

Unauthorised commercial use or resale constitutes a material breach of these Terms and may result in termination of access to the website and additional legal remedies.

Nothing in this section limits your rights under the Australian Consumer Law.

13. Website Availability and Limitation of Liability

We do not guarantee that the website or Services will be uninterrupted, secure, or error-free, or that content will always be accurate or reliable.

We may suspend or discontinue the website or Services at any time. To the extent permitted by law, all Services and products are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Matteo Prints and its associated parties are not liable for any indirect, incidental, special, or consequential loss arising from your use of the website, Services, or products.

This section does not exclude or limit any non-excludable rights under the Australian Consumer Law.

14. Indemnity

To the fullest extent permitted by law, you agree to indemnify and hold harmless Matteo Prints and its owner, employees, and affiliates from any claims, losses, damages, or expenses arising from your use of the Services, breach of these Terms, content you submit, or violation of third-party rights.

This indemnity does not affect your statutory rights under Australian law.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be read down or severed to the extent necessary, without affecting the validity of the remaining provisions.

16. Termination

These Terms remain in effect until terminated by you or us. You may terminate by ceasing to use the Services. We may terminate or suspend access immediately if we reasonably believe you have breached these Terms.

All obligations incurred prior to termination will survive termination.

17. Entire Agreement

These Terms, together with any policies referenced on the website, constitute the entire agreement between you and us regarding your use of the Services and supersede all prior agreements or communications.

A failure to enforce any provision does not constitute a waiver of that provision.

18. Governing Law

These Terms and any related agreements are governed by the laws of Australia.

19. Contact Information

For questions regarding these Terms and Conditions, please contact us at hello@matteoprints.com.